Have you ever dreamed about creating your own chat bot that asks users a few simple questions and, based on human replies, creates new questions to continue the conversation, possibly an endless conversation? Have you thought about putting this chat bot on your Facebook page? Nothing simpler than creating a chat bot by reading and following this step-by-step guide Writing your first Facebook chat bot in PHP using Jaxl library written by a PHP developer Abhinav Singh.
A representative example of a chat bot is A.L.I.C.E., brought to artificial life in 1995 by Richard Wallace. The A.L.I.C.E. bot participated in numerous competitions related to natural language processing evaluation and obtained many honors and awards, and it is also worth mentioning that this chat bot won the Loebner Prize contest at least three times, it was also part of the top 10 at Chatterbox competition, and won the best character/personality chat bot contest.

AIML, Artificial Intelligence Markup Language developed by Richard Wallace, constitutes an open standard for creating your own chat bot. AIML file consists of row-type, database-style data combined with hierarchical XML data in each response. This video shows one of spreadsheet-style editors for AIML, Simple AIML Editor (SAE) developed by Adeena Mignogna. The SAE allows botmasters to manage large AIML sets and then zoom in on the templates to edit the responses.
The main challenge is in teaching a chatbot to understand the language of your customers. In every business, customers express themselves differently and each group of a target audience speaks its own way. The language is influenced by advertising campaigns on the market, the political situation in the country, releases of new services and products from Google, Apple and Pepsi among others. The way people speak depends on their city, mood, weather and moon phase. An important role in the communication of the business with customers may have the release of the film Star Wars, for example. That’s why training a chatbot to understand correctly everything the user types requires a lot of efforts.

The process of building, testing and deploying chatbots can be done on cloud-based chatbot development platforms[51] offered by cloud Platform as a Service (PaaS) providers such as Oracle Cloud Platform Yekaliva[47][28] and IBM Watson.[52][53][54] These cloud platforms provide Natural Language Processing, Artificial Intelligence and Mobile Backend as a Service for chatbot development.


Efforts by servers hosting websites to counteract bots vary. Servers may choose to outline rules on the behaviour of internet bots by implementing a robots.txt file: this file is simply text stating the rules governing a bot's behaviour on that server. Any bot that does not follow these rules when interacting with (or 'spidering') any server should, in theory, be denied access to, or removed from, the affected website. If the only rule implementation by a server is a posted text file with no associated program/software/app, then adhering to those rules is entirely voluntary – in reality there is no way to enforce those rules, or even to ensure that a bot's creator or implementer acknowledges, or even reads, the robots.txt file contents. Some bots are "good" – e.g. search engine spiders – while others can be used to launch malicious and harsh attacks, most notably, in political campaigns.[2]
“Major shifts on large platforms should be seen as an opportunities for distribution. That said, we need to be careful not to judge the very early prototypes too harshly as the platforms are far from complete. I believe Facebook’s recent launch is the beginning of a new application platform for micro application experiences. The fundamental idea is that customers will interact with just enough UI, whether conversational and/or widgets, to be delighted by a service/brand with immediate access to a rich profile and without the complexities of installing a native app, all fueled by mature advertising products. It’s potentially a massive opportunity.” — Aaron Batalion, Partner at Lightspeed Venture Partners
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